Trip to SRJK (T) KOTA TINGGI

Your Gateway to Y.B Senator Dato' T.Murugiah and a school visit....

SRJK (T) KOTA TINGGI, JOHOR

Photographs by Fahmey..

SRJK (T) Bentong, SRJK (T) Segamat

Your Gateway to Y.B Senator Dato' T.Murugiah and school visits...

SRJK (T) Segamat

Your Gateway to Y.B Senator Dato' T.Murugiah and school visits...

SRJK (T) Bentong, Pahang

Photo's by Mr Fahzmey...

Visit to CQ-Tec college & meet the Sri Gombak residents

Your Gateway to Y.B Senator Dato' T.Murugiah and work days....

January 31, 2009 19:16 PM

BPA Acts On Complaints Within 48 Hours - Murugiah

KUALA LUMPUR, Jan 31 (Bernama) -- The Public Complaints Bureau (BPA) under the Prime Minister's Department, will give feedback on any complaints made by the public, within 48 hours said its chief.

Deputy Minister in the Prime Minister's Department Senator T. Murugiah who also heads the BPA told a press conference that he has directed his officers in the bureau to respond to any complaints immediately as he was aware of the public's disappointment if their complaints are not attended.

"Since I took over the bureau, I have made it compulsory that complainants must receive feedback by 48 hours. For example: If somebody made a complaint on the Public Works Department (JKR) claiming that the roads in his or her area was filled with potholes, we will call JKR immediately.

"BPA will call up JKR to find out when repair work would be carried out. Upon receiving an answer from JKR, we will immediately call the complainant and inform him or her of the status," said Murugiah after launching the CQ-Tec college here today.

According to Murugiah, BPA tries to resolve cases or complaints received, within 10 days.

Murugiah also said that every Tuesday he holds a meet the public session at his BPA office in Putrajaya to receive complaints from the public.

"On Thursdays, I will provide feedback for complaints received and in some cases will call both parties involved to resolve the matter. I also go to states once in a month and meet the Rakyat.

"During meet the rakyat sessions, I will also invite government agencies like the Anti-Corruption Agency, Health Ministry, Education Ministry, police or any other agency," he said.

To date, he has visited Perak, Sabah and Terengganu.

-- BERNAMA

Lawatan ke Kolej Q-Tec Seri Gombak.

ARKIB : 02/02/2009

Gunakan khidmat Biro Pengaduan Awam

KUALA LUMPUR 1 Feb. - Orang ramai yang mempunyai masalah atau aduan berkaitan jabatan dan agensi kerajaan disaran mengadu kepada Biro Pengaduan Awam (BPA) untuk menyelesaikan masalah mereka.

Timbalan Menteri di Jabatan Perdana Menteri, Senator T. Murugiah berkata, mereka boleh melaporkan masalah itu di kaunter-kaunter Biro Pengaduan Awam di Jabatan Perdana Menteri dan juga di semua negeri.

"Pihak BPA akan membantu menyelesaikan masalah yang dihadapi oleh orang ramai. Kaedah ini juga merupakan satu cara untuk mendekati dan memahami masalah yang dihadapi oleh penduduk," katanya.

Beliau berkata demikian pada sidang akhbar selepas menghadiri Hari Terbuka Kolej CQ-TEC dan Majlis Bersama Rakyat di Taman Sri Gombak dekat sini semalam.

Bagi memudahkan orang ramai membuat aduan, Murugiah memberitahu, BPA sudah menetapkan hari khusus untuk melayani aduan daripada orang ramai.

Sebagai contoh, katanya, di Putrajaya, BPA sudah menetapkan hari Selasa setiap minggu sebagai Hari Bertemu Pelanggan.

"Sepanjang hari itu, orang ramai boleh datang ke pejabat BPA untuk mengadu apa sahaja masalah yang mereka hadapi," jelasnya.

Selain itu, tambahnya, setiap bulan, beliau akan pergi ke seluruh negara untuk mengadakan Majlis BPA Bersama Rakyat.

Katanya, majlis tersebut akan turut dihadiri oleh pegawai daripada agensi-agensi kerajaan yang tertentu supaya segala aduan dan masalah yang dihadapi oleh orang ramai boleh dibincangkan secara terus.

Menurut Murugiah, aduan yang dibuat oleh orang ramai akan mendapat maklum balas daripada pihak BPA dalam tempoh 48 jam dan aduan tersebut akan diselesaikan dalam tempoh sepuluh hari.

Setakat ini, BPA mempunyai seramai 271 orang pegawai untuk melayani aduan orang ramai.

http://www.utusan.com.my/utusan/info.asp?y=2009&dt=0202&pub=Utusan_Malaysia&sec=Kota&pg=wk_06.htm

Visit to Jabatan Pendaftaran Negara 2009

Your Gateway to Y.B Senator Dato' T.Murugiah and a visit to Jabatan Pendaftaran Negara 2009

Survey in schools to identify kids without birth cert

A survey is planned by Public Complaints Bureau to determine the number of pupilswithout birth certificates in primary schools, says Deputy Minister in the Prime Minister’s Department Senator Datuk T. Murugiah.

He said he had received many complaints from parents and Parent-Teacher Associations that their children could not pursue secondary education as they did not have birth certificates.

Murugiah cited SJK (Tamil) Puchong where 16 pupils did not have birth certificates.

“This problem is rampant in many primary schools. I have instructed the bureau to send special forms to all schools so that they can tell us how many students don’t have birth certificates,” he said, adding the schools have one month to fill the forms and send them back to the bureau.

Its a good move. We hope to see the results of the survey and the follow-up actions, even if Murugiah may not around to see it in a month.

I remember last year, special task force were set up at NRD to facilitate identity document problems. Not sure what is the status of those task force now.

Even political party like MIC handles such cases, so one can wonder if the schools did not approach th party officials, since Tamil schools and MIC are very much intertwined.

Next question would be - is it the official responsibility of the school/HM/teacher to highlight such cases or can they just close two eyes? It should be a moral responsibility of course, but then, not many teachers/officials would have the time or know-how to handle such cases. And some may think that even the kids’ parents are not bothered or unable to do anything, so why should the teacher get involved.

http://poobalan.com/blog/tag/birth-cert/page/2/

July 03, 2009 11:59 AM

Deputy Minister Shocked To See 11-year-old Mothers

PETALING JAYA, July 3 (Bernama) -- Deputy Minister in the Prime Minister's Department Datuk T. Murugiah had a cultural shock when he visited the Cameron Highlands Hospital maternity ward recently and found Orang Asli mothers as young as 11 and 12 years old.

The shock aside, what worried him more was that these minors were ignorant that they needed to register the births of their babies.

He said that these girls would soon return to their homes in the remote villages and the babies would remain without a birth certificate.

"This will pose a problem not only for the child and the parents but also the government in later years," he said.

Speaking to reporters after meeting the Putra Heights residents in Subang Jaya, near here, Murugiah said he would bring up the issue of non-registration with the National Registration Department to see if it could appoint a special officer to handle such cases.

He said similar cases existed in Sabah and Sarawak and solutions needed to be found to avoid problems later.

He said that the number of complaints received by the Public Complaints Bureau (PCB) annually about children without birth certificates was high and it was quite a task to solve some of these cases.

-- BERNAMA

http://www.bernama.com/bernama/v5/newsindex.php?id=422702

2009/07/03

Orang Asli mums at 11 years old

PETALING JAYA: Deputy Minister in the Prime Minister's Department Datuk T. Murugiah had a shock when he visited the Cameron Highlands Hospital maternity ward recently and found Orang Asli mothers as young as 11 and 12 years old.

What worried him more was that these minors were ignorant that they needed to register the births of their babies.

He said that these girls would soon return to their homes in remote villages and the babies would remain without a birth certificate.

"This will pose a problem not only for the child and the parents but also the government in later years," he told Bernama.

Speaking to reporters after meeting the Putra Heights residents in Subang Jaya, near here, Murugiah said he would bring up the issue of non-registration with the National Registration Department to see if it could appoint a special officer to handle such cases.

He said similar cases existed in Sabah and Sarawak and solutions needed to be found to avoid problems later.

He said that the number of complaints received by the Public Complaints Bureau (PCB) annually about children without birth certificates was high and it was quite a task to solve some of these cases.

Orang Asli Affairs Department (JHEOA) public relations officer Jaafar Jantan said the problem was only limited to remote and fringe areas.

"Most of the urban ones are aware and will register their babies right after their births," he told the New Straits Times.

Jaafar was responding to Murugiah who raised the issue after a recent visit to Cameron Highlands.

"We work closely with the National Registration Department to register new births and also help the Orang Asli to get identification cards," Jaafar said.

He said JHEAO was reaching out to the Orang Asli communities deep in rural areas through the Mindset programme.

He said various government agency officials were also part of the programme.

"There is also a JHEAO official at the district level who keeps track of such cases."

Jaafar also said that although there were child brides within the communities, they mostly lived in pockets of areas which were far from civilisation.

"It is still accepted in their society to start a family as soon as one hits puberty. Again, these cases happen mostly in rural areas."

http://www.nst.com.my/Saturday/National/2599305/Article